FAQS
Frequently Asked Questions
Frequently Asked Questions
Have any queries? Get in touch with us.
Getting Started
Getting Started
What is Beam?
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Beam is a revolutionary video mail service that allows you to record, send, and track video mails right from your Gmail account.
What is Beam?
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How to install Beam?
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You can install Beam by adding our extension to your Chrome browser. Just visit our website, click "Add to Chrome," and follow the instructions.
How to install Beam?
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How to send your first Beam video mail?
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After installing the Beam extension, open your Gmail account, click on "Compose," and you'll see the Beam icon next to the "Send" button. Click the icon to record your video mail, and when you're done, click "Send."
How to send your first Beam video mail?
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Beam Features
Video Recording and Sending
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Beam offers unlimited video mail recording and sending. You can choose the length and number of video mails you can send based on your subscription tier.
Video Recording and Sending
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Video Tracking
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Know when your video mails are opened and watched. Premium subscribers can even know how long their video mails were viewed and when they were stopped.
Video Tracking
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Auto Transcript and Summary
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Automatically transcribe and summarize your video mails. Available for Standard and Premium subscribers.
Auto Transcript and Summary
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Troubleshooting
Troubleshooting
Why are my videos not being tracked?
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Make sure your recipient has their video autoplay enabled and that they view your video mail in a compatible email client.
Why are my videos not being tracked?
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Why is Beam saying that my recipient's mail service might not allow tracking?
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Some mail services may block video autoplay or have strict privacy settings, which can affect tracking
Why is Beam saying that my recipient's mail service might not allow tracking?
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Removing the Beam watermark
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Beam watermark can be removed by subscribing to any of our paid tiers.
Removing the Beam watermark
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Privacy & Security
Privacy & Security
How secure is Beam?
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Beam uses end-to-end encryption to ensure that only the sender and recipient can view the video mails. We also comply with GDPR.
How secure is Beam?
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Frequently Asked Questions
Frequently Asked Questions
What if I exceed my video limit for the month?
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If you reach your video limit for the month, you can upgrade to a higher tier or wait until the next billing cycle to send more video mails
What if I exceed my video limit for the month?
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Can I send video mails from my smartphone?
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While Beam is primarily a Chrome extension, our website is mobile-friendly. You can record and send video mails from your mobile device through our site.
Can I send video mails from my smartphone?
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Try It Now
Get Beam for Chrome
Ready to revolutionize your communication?
Try Beam today.
Try Beam for Chrome
Try It Now
Get Beam for Chrome
Ready to revolutionize your communication?
Try Beam today.
Try Beam for Chrome